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Google “working on a fix” for long-standing Pixel 2 camera problem
July 29, 2025
Googlehas acknowledged a camera issue that has affectedPixel 2devices since launch. Responding to a question on Twitter last weekend, Google said it was aware of the “fatal camera error” bug and “working on a fix.”
Google’s tweets flew under our radar until folks onRedditpointed them out yesterday. The issue, mentioned in ourPixel 2 problemsarticle, sees the camera app sometimes crash when trying to open it or take a picture. For some people, clearing the camera app cache in the settings menu has been a temporary fix, while others have had to factory reset their device. The Pixel user chatting to Google on Twitter said neither solution had worked for them, however.
The earliest complaints about thisappeared online on November 2, a couple of weeks after the Pixel 2 was released on October 19. It has been reported on both the standard Pixel 2 and the larger Pixel 2 XL.
Pixel 2 owners still encountering the message will likely be pleased to hear Google is working to solve the problem, though some might still be asking why it is taking so long to address. We’re expecting thePixel 3to launch in the next three months or so — will it be fixed before the new model arrives? The jury’s still out, but we’ll let you know when we have more information.
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